How It Works

Getting started in a few simple steps

1

Set the default number of guest passes

How many guest passes does each household receive every month or year? We enforce your guest restrictions for you so once a member reaches their limit, they can't create any more guest passes until you replinish their account.

2

Add households and residents

Inside HOApasses.com, each address (or household) is a unit that holds any number of people/resident records. Attach notes to each household unit and flag the ones that are not in compliance with HOA requirements. The individuals attached to each unit are able to check-in to your facility. Use the import feature provided or let us help you transform and import your data for a nominal fee.

3

Add optional information

Get the most out of HOApasses.com by filling out each resident's profile. Attach photos to each record for easy identification at check-in. When you add a resident's email address, they gain access to our easy guest pass request feature to generate a one-time-use guest pass code.

4

Resident requests a guest pass

The resident enters their email address on our pass request page. They are sent an email with a personalized link to continue the process. The resident selects the number of guest passes they need and receives an email containing the requested access codes.

5

Attendant at pool/facility checks-in patrons

Allow any number of attendants limited access to your account so they can check-in patrons. Attendants can check-in members based on photo ID or access code. Guests will present their six-digit access code for access.

6

Track check-ins and guest codes

Use the reporting features to review not only the number of patrons checked-in, but who they were. Guest passes are linked to the household and individual that requested them and all resident/member check-ins are also logged.

HOApasses.com is very customizable!

You can use it in most any application where you are checking in members or residents, plus we can customize the unit/person labels to fit your needs. Household/residents, owner/residents, member/authorized users at pools, gyms, clubhouses, sports facilities... the possibilities are limitless!